Clinical Partnerships Director

United States | Sales | Full-time | Fully remote

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Who You Are  

You are a driven, consultative sales professional who leads with curiosity and closes with conviction. You understand that selling telepsychiatry services is not transactional — it is about building trust with healthcare leaders who are trying to solve a real access crisis for their communities, and you take that responsibility seriously. 

You are energized by complex, long-cycle sales that require relationship-building, strategic thinking, and persistence. You navigate healthcare organizations with ease — earning the confidence of C-suite executives, clinical directors, and operational leaders alike — because you invest in understanding their world before you pitch yours. 

You thrive in a fast-moving, entrepreneurial environment where your results are visible, your autonomy is real, and your work directly shapes the growth of an organization whose mission you believe in. This role owns the Northwest Territory, covering parts of the Midwest and Pacific Northwest — candidates based in those regions will have a natural advantage in building and navigating their market. 

 

Why This Role Matters 

Behavioral health access remains one of the most acute challenges facing communities across the United States. Iris Telehealth partners with community mental health centers, hospitals, and health systems to bridge that gap — and the Clinical Partnerships Director is the engine that makes those partnerships happen. 

Without someone in this role building a strong, qualified pipeline and closing new partnerships, the patients who need behavioral health services the most go without. Every deal you close is not just a revenue milestone — it is a community that gets access to care. 

As we continue to scale, this role is central to Iris’s growth strategy. You will be one of the key individuals responsible for bringing our mission to life by expanding our footprint and deepening our impact across the country. 

 

What You’ll Be Doing 

As a Clinical Partnerships Director, you will own the full sales cycle for new healthcare partnerships — from prospecting and discovery through proposal, negotiation, and close. You will be the face of Iris Telehealth for prospective partners, and a critical connector between their clinical needs and our solutions. 

 In this role, you will: 

  • Lead new business acquisition by identifying, prospecting, and qualifying healthcare organizations that would benefit from Iris’s telepsychiatry services 

  • Drive the full sales cycle from initial outreach and discovery calls through demos, proposals, negotiations, and deal closure 

  • Build and maintain trusted relationships with C-level executives, clinical leaders, and operational decision-makers at prospective partner organizations 

  • Conduct compelling sales presentations and demos tailored to the specific clinical, operational, and financial context of each prospect 

  • Develop and execute territory strategies that prioritize the highest-value opportunities and move the needle on pipeline growth 

  • Maintain accurate and up-to-date records in the CRM, including pipeline status, activity logs, and sales forecasts 

  • Collaborate cross-functionally with internal teams — including clinical operations, account management, and solutions — to deliver a seamless prospect experience and set up new partners for success 

  • Represent Iris Telehealth at industry trade shows, conferences, and site visits (approximately 20% travel) 

 

What Success Looks Like 

Within 3 months:  

You have completed onboarding and are deeply fluent in Iris’s solutions, value proposition, and sales process. You have inherited and assessed any existing pipeline, established a prospecting cadence, and are actively running discovery calls with new prospects in your territory. 

Within 6 months:  

You have a healthy, qualified pipeline at multiple stages of the funnel and are delivering accurate forecasts. You have closed your first new partnership(s) and have demonstrated a clear command of the consultative sales approach that resonates with healthcare decision-makers. 

 Within 12 months:  

You are consistently achieving or exceeding quota, operating with a high degree of autonomy, and have established a reputation as a trusted partner in your market. You are contributing meaningfully to the team’s collective learning — sharing what’s working, flagging what isn’t, and helping shape how we grow. 

 

What You’ll Bring 

You might be a great fit for this role if you:  

  • Have 5+ years of experience in a sales or business development role; demonstrated skills, behaviors, and readiness to take ownership matter more to us than a specific number of years 

  • Have experience with long, consultative sales cycles focused on new customer acquisition in complex or regulated industries (healthcare experience is a strong plus) 

  • Have a track record of consistent quota over-achievement in competitive markets 

  • Are a natural relationship builder who earns trust with senior decision-makers through credibility, curiosity, and follow-through 

  • Know how to develop and execute a territory strategy — you can identify the right targets, prioritize your pipeline, and stay disciplined about where you invest your time 

  • Are highly proficient with CRM tools (Salesforce or equivalent) and use data to manage your business, not just report on it 

  • Communicate clearly and persuasively — in writing, on calls, and in formal presentations — and can adapt your style to clinical, operational, or executive audiences 

  • Are based in or have deep familiarity with the Midwest or Pacific Northwest — this role covers the Northwest Territory, and proximity to your market is a meaningful advantage (though strong candidates from outside the region are still encouraged to apply) 

 A bachelor’s degree in a relevant field is helpful, but we’re most interested in your skills, capabilities, and ability to learn and grow in the role. 

 

How We Work at Iris Telehealth 

We evaluate team members not only on what they deliver, but how they work and the impact of their contributions over time. 

 Behavior (How You Work) 

  • Consultative by default: You invest time in deeply understanding a prospect’s clinical gaps, operational realities, and strategic goals before positioning Iris’s services. You lead with empathy and insight, not a script. 

  • Dependable and proactive: You reliably follow through on commitments — to prospects, partners, and teammates. When you see a problem, you name it and move toward a solution rather than waiting for direction. 

  • Communicates with clarity and intent: Whether you’re navigating a complex multi-stakeholder deal or providing a pipeline update to your manager, you communicate with transparency, precision, and the other person’s perspective in mind. 

  • Growth-oriented: You treat every lost deal, every piece of feedback, and every new market challenge as an opportunity to sharpen your approach. You are genuinely open to coaching and bring that same learning orientation to every rep you interact with. 

Impact (How Your Work Scales) 

  • Builds pipeline that matters: You consistently generate high-quality leads through disciplined prospecting and strategic outreach — not just volume. Your pipeline reflects real opportunities, and your forecasts are accurate enough to drive meaningful business planning. 

  • Earns and extends trust: The partnerships you close are built on relationships — which means the accounts you win are more likely to retain, expand, and refer. Your work creates a ripple effect beyond the initial signature. 

  • Elevates the team’s game: You bring your wins, your losses, and your market intelligence back to the team. Your contributions help Iris sharpen its go-to-market approach, improve its pitch, and better serve the communities we partner with. 

 

What’s In It For You? 

We care about our employees and want to make sure they have everything they need to do their job well. To us, that means having the resources live their best life (both at work and at home): 

  • Highly competitive compensation (base salary + bonus + stock options) 

  • Generous PTO policy + colleagues who insist on covering for you so you can truly unplug 

  • 100% of the premium cost of healthcare for you and 75% for your dependents 

  • $50/month for a gym membership 

  • $50/month for your cell phone bill 

  • 100% employer-paid life insurance coverage 

  • 401k Plan with company match 

  • Paid parental leave 

  • Optional: Short-term and long-term disability insurance 

  • Coworkers who create Slack channels like “sometimesiwetmyplants” 

 

 Who You’ll Work With 

These awesome individuals are the leaders of our​​ Community sales team. A hire joining this team would report directly to Marshall Whitt. 

 

Who Leads Our Mission                                              

            

 About Iris 

 Iris Telehealth is a leading provider of telepsychiatry services for community mental health centers, community health centers, hospitals, and health systems across the U.S. We strive to deliver clinically sound and financially sustainable telepsychiatry in order to help our partners meet their behavioral health goals and save their communities. 

The key to our success is our people. And, our number one corporate value is People Over All Else. We try to live that value every day with everything we do. That’s why we’re looking for top talent to help us deliver high-quality and efficient clinical services all over the country. 

Iris Telehealth has a culture of ownership, humor, and mastery. Our team is small enough that you can see how your work affects the bottom line and big enough to have the urgency and excitement of a Fortune 500 company. We like to experiment. We're proud to make mistakes (but more proud of our successes). We're always trying to get better. People that work for us are expected to question the way we do things. We want all of our employees to fight for what they think is right -- because that’s how we’ll continue to grow and improve as a company.  

 

Additional Information 

 

Research shows that women and people of color are less likely to apply for roles unless they meet every qualification listed in the job description. At Iris Telehealth, we're most interested in finding the best candidate for the job--and that may be someone that comes from a nontraditional background. We welcome applicants with diverse experiences and will consider any equivalent combination of skills, knowledge, education, and experience to meet the minimum qualifications. If this role excites you, we encourage you to think broadly about your background and skill set for the role. 

Iris Telehealth is committed to embracing, valuing, and thriving on difference. All aspects of employment are decided on the basis of qualifications, merit, and business needs alone. Nurturing inclusion, equity, and belonging in both the workplace and our community is a nonstop and long-term commitment to one of our values, Suck Less Every Day (SLED). Iris is proud to continue to be an equal opportunity employer, and we commit to never stop doing the work in this space. 

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